Be patient and courteous.

Be inclusive.​‍ ‍

We welcome and support people of all backgrounds and identities. This includes, but is not limited to members of any sexual orientation, gender identity and expression, race, ethnicity, culture, national origin, social and economic class, educational level, color, immigration status, sex, age, size, family status, political belief, religion, and mental and physical ability.

Be considerate.​ We all depend on each other to produce the best work we can as a community. Your decisions will affect other members, and you should take those consequences into account when making decisions.

Be respectful.​ We won't all agree all the time, but disagreement is no excuse for disrespectful behavior. We will all experience frustration from time to time, but we cannot allow that frustration to become personal attacks. An environment where people feel uncomfortable or threatened is not a productive or creative one.

Choose your words carefully.​ Always conduct yourself professionally. Be kind to others. Do not insult or put down others. Harassment and exclusionary behavior aren't acceptable. This includes, but is not limited to:
Threats of violence
Discriminatory jokes and language.
Sharing sexually explicit or violent material via electronic devices or other means.
Personal insults, especially those using racist or sexist terms. Unwelcome sexual attention. - Advocating for, or encouraging, any of the above behavior.

Do not harass others.​ In general, if someone asks you to stop something, then stop. When we disagree, try to understand why. Differences of opinion and disagreements are mostly unavoidable. What is important is that we resolve disagreements and differing views constructively.

Our differences can be our strengths.​ We can find strength in diversity. Different people have different perspectives on issues, and that can be valuable for solving problems or generating new ideas. Being unable to understand why someone holds a viewpoint doesn’t mean that they’re wrong. Don’t forget that we all make mistakes, and blaming each other doesn’t get us anywhere.

Instead, focus on resolving issues and learning from mistakes.

Purchasing a class pass or lesson allows you to sign up for a class or schedule a lesson. You must sign up for the class or lesson as a separate action from the purchase. It is not automatic.

Students are encouraged to hold a spot in the class they plan to attend. Class may be cancelled up to two hours before the schedule time due to low enrollment at the discretion of the staff.

𝐀𝐥𝐥 𝐩𝐮𝐫𝐜𝐡𝐚𝐬𝐞𝐬 𝐚𝐫𝐞 𝐟𝐢𝐧𝐚𝐥 𝐚𝐧𝐝 𝐭𝐡𝐞𝐫𝐞 𝐚𝐫𝐞 𝐧𝐨 𝐫𝐞𝐟𝐮𝐧𝐝𝐬.⁣⁣

𝐏𝐫𝐢𝐯𝐚𝐭𝐞 𝐋𝐞𝐬𝐬𝐨𝐧𝐬 & 𝐆𝐫𝐨𝐮𝐩 𝐋𝐞𝐬𝐬𝐨𝐧𝐬⁣⁣
You may cancel your lesson in your account for full credit up to 24 hours before the date/ time of the lesson.

Cancellation requests made within 24 hours of the class date/time may not receive credit. ⁣⁣

⁣𝐒𝐞𝐬𝐬𝐢𝐨𝐧 𝐂𝐥𝐚𝐬𝐬 𝐏𝐮𝐫𝐜𝐡𝐚𝐬𝐞𝐬⁣⁣
Cancellations at least 24 hours in advance are subject to the make up policy associated with the purchased session. No-shows and cancellations less than 24 hours in advance are non-refundable and do not receive a make up credit. ⁣⁣

⁣⁣General make up policy for session classes is 1 make up within every 4 weeks (so 2 if an 8 week session).  Make up credits must be used within 30 days.⁣⁣

⁣⁣𝗪𝐨𝐫𝐤𝐬𝐡𝐨𝐩𝐬⁣⁣
Spaces in workshops are confirmed upon payment and subject to same 24 hour cancellation policy as above. ⁣⁣

𝐈𝐥𝐥𝐧𝐞𝐬𝐬 𝐨𝐫 𝐈𝐧𝐣𝐮𝐫𝐲⁣⁣
Circumstances involving prolonged illness or injury will be handled on a case by case basis.⁣⁣

Any cancellation of classes made by  RICS staff will receive full credit.⁣⁣

There is a 30 minute grace period after a purchase to cancel in full with no penalty.⁣⁣

⁣⁣𝐂𝐚𝐬𝐡/𝐂𝐡𝐞𝐜𝐤/𝐕𝐞𝐧𝐦𝐨⁣⁣
Clients approved to pay with cash/check/venmo at the the time services are rendered are held to the same 24 hour cancellation policy and will be billed accordingly. An account is subject to being frozen for non-compliance with cancellation policy.⁣⁣

⁣⁣𝗪𝐡𝐞𝐧 𝐲𝐨𝐮 𝐫𝐞𝐠𝐢𝐬𝐭𝐞𝐫 𝐟𝐨𝐫 𝐚 𝐥𝐞𝐬𝐬𝐨𝐧 𝐨𝐫 𝐜𝐥𝐚𝐬𝐬, 𝐲𝐨𝐮 𝐚𝐠𝐫𝐞𝐞 𝐭𝐨 𝐭𝐡𝐞𝐬𝐞 𝐭𝐞𝐫𝐦𝐬.⁣⁣